Partner Account Help
Signing in, resetting a password, checking your application and getting paid. Anything else reaches a person on the contact page.
What TopStep Partners is
An iGaming affiliate platform: marketers apply, are approved for casino brands and earn commission on the players they send. This page is about partner accounts, not player accounts. New here? Start with the guides or the markets and channels we cover.
Account questions
Use Forgot password on the login page and enter the email address on your account. The reset link works once and expires, so request a new one if it is old. If nothing arrives within a few minutes, check your spam folder.
Sign in, and your account shows where your application stands. Most are reviewed within one business day; if yours has waited longer, contact us.
Sign in with one of the backup codes you saved when you turned on two-factor authentication; each works once. If you have none left, email us from the address on the account and we will verify you and reset the second factor.
No. TopStep Partners is a business-to-business affiliate network, not a casino, so there are no player bonuses, free spins or coupon codes here. Approved affiliates get promotional material and tracking links for their casinos from their account manager.
Monthly, in crypto, with nothing to request; the guide How affiliate payouts work sets out the schedule, the thresholds and the wallets we pay to.
There is no standing vacancy. If you manage affiliates, see the affiliate manager programme: a partnership in which you bring and run your own affiliates.
Contact us with the page you were on, what you expected and what happened. For a tracking or reporting problem, add the casino and the approximate time so we can find it in the logs.
Reaching a person
Active partners: ask your account manager first, since they can see your account and act on it. Otherwise the contact form reaches us, and we reply within one business day. Or email info@topsteppartners.com.
